About Mandarake
Act on Specified Commercial Transactions
| Name of the Seller | Mandarake Inc. |
|---|---|
| Representative | Yoshiyuki Tanaka |
| Address | 5-52-15 Nakano, Nakano-ku, Tokyo 164-0001, Japan |
| Phone Number | 03-3228-0007 |
| Fax Number | 03-3228-5787 |
| Sales Price | Introduced for each product |
| Handling of Returns | Returns are not accepted. However, defective products may be exchanged for non-defective ones. (In cases where replacements are not available, the purchase price will be refunded.) |
| Period for Returns or Exchanges | Contact us within 3 days of delivery. |
| Additional Costs Besides Product Price | Consumption tax and shipping fees. (For cash-on-delivery, a cash-on-delivery fee applies.) |
| Payment Methods |
All payments are processed in Japanese yen.
*1VISA, JCB, MASTER are accepted |
| Payment Deadline | Within 4 days after stock confirmation (5 days including the confirmation day). Failure to make payment may result in loss of eligibility to use the service in the future. |
| Product Delivery Period | Usually shipped within 3 business days after payment confirmation. |
| Contract Nullification Due to Errors | While we pay the utmost attention to product pricing, in the event of pricing errors caused by human error or system failure, we may cancel your order. |
Last Updated: 17, December 2024
General Information
- About Mandarake
- Ordering Policy
- Points to keep in Mind
- Mandarake How to
A Complete Guide - Buy-Back Information
Mail Order
- Item Conditions
- Item Alerts
- Order Combine
- Cancellations and Returns
- Adult Items (R-18)
- Pre-Order Items
Shipping
- Availabl Shipping Method
- Shipping Options
- Store Box Sizes
- Shipping Calculator
- Shipping Insurance
- Customs, Duties, Taxes
- Shipping to Japan
Payment
Account
Auctions
- About Mandarake's Auctions
- How to Join The Auctions
- A Guide To Bidding in Online Auctions
- About Absentee Bidding
- About Live Auctions
- Bidding in Live Auctions
- After the Auction
- Auction Item Descriptions
- Auction My Page
- Warranty and Winning Bid Confirmation