About Mandarake

Act on Specified Commercial Transactions

Name of the Seller Mandarake Inc.
Representative Yoshiyuki Tanaka
Address 5-52-15 Nakano, Nakano-ku, Tokyo 164-0001, Japan
Phone Number 03-3228-0007
Fax Number 03-3228-5787
Sales Price Introduced for each product
Handling of Returns Returns are not accepted. However, defective products may be exchanged for non-defective ones. (In cases where replacements are not available, the purchase price will be refunded.)
Period for Returns or Exchanges Contact us within 3 days of delivery.
Additional Costs Besides Product Price Consumption tax and shipping fees. (For cash-on-delivery, a cash-on-delivery fee applies.)
Payment Methods All payments are processed in Japanese yen.
  • Credit card payment *1
  • PayPal *2*3
  • Cash on delivery*1
  • Bank transfer*5*8
  • Post-payment*6*8
  • Shopping loan*7*8

*1VISA, JCB, MASTER are accepted
*2AMEX, VISA, MASTER, JCB, bank transfers
*3Adult products cannot be purchased
*4cash-on-delivery fee applies
*5Japan Net Bank/transfer fees are borne by the customer
*6Paidiy, Aftee
*7available for purchases over 50,000 JPY
*8Available only in Japan

Payment Deadline Within 4 days after stock confirmation (5 days including the confirmation day).
Failure to make payment may result in loss of eligibility to use the service in the future.
Product Delivery Period Usually shipped within 3 business days after payment confirmation.
Contract Nullification Due to Errors While we pay the utmost attention to product pricing, in the event of pricing errors caused by human error or system failure, we may cancel your order.
Last Updated: 17, December 2024