Shipping Insurance

Shipping Insurance

Please be aware that Mandarake will not be responsible for any damage or loss of uninsured shipments or undervalued packages. We recommend our customers to apply financial protection to their packages against physical damages or loss. If you wish to insure your items please write in the comment section of the order form when you place an order. Insurance availability varies depending on country, order content, and shipping method.

Registered Small Packet

Small Packet covers damage or the loss of your package up to a maximum of 6,000 yen.
No additional coverage is available.
If the value of your goods exceeds this amount, we prefer EMS for its reliability, security and fast service.

International Postal Parcel

Insurance is available for orders up to the value of 20,000 yen at a cost of 400 yen. Additional coverage is available based on the item's declared value. Please be aware that the maximum amount varies depending on the country, though this will never exceed 2,000,000 yen.

Insurance fee
Order ValueSurcharge
~ 20,000400 yen
~ 40,000450 yen
~ 60,000500 yen
~ 80,000550 yen
~ 100,000600 yen
~ 120,000650 yen
~ 140,000700 yen
~ 160,000750 yen
~ 180,000800 yen
~ 200,000850 yen
~ 220,000900 yen
~ 240,000950 yen
~ 260,0001000 yen
~ 280,0001050 yen
~ 300,0001100 yen
~ 320,0001150 yen
~ 340,0001200 yen
~ 360,0001250 yen
~ 380,0001300 yen
~ 400,0001350 yen
~ 420,0001400 yen
~ 440,0001450 yen
~ 460,0001500 yen
~ 480,0001550 yen
~ 500,0001600 yen
~ 520,0001650 yen
~ 540,0001700 yen
~ 560,0001750 yen
~ 580,0001800 yen
~ 600,0001850 yen
~ 620,0001900 yen
~ 640,0001950 yen
~ 660,0002000 yen
~ 680,0002050 yen
~ 700,0002100 yen
~ 720,0002150 yen
~ 740,0002200 yen
~ 760,0002250 yen
~ 780,0002300 yen
~ 800,0002350 yen
~ 820,0002400 yen
~ 840,0002450 yen
~ 860,0002500 yen
~ 880,0002550 yen
~ 900,0002600 yen
~ 920,0002650 yen
~ 940,0002700 yen
~ 960,0002750 yen
~ 980,0002800 yen
~ 1,000,0002850 yen
~ 1,020,0002900 yen
~ 1,040,0002950 yen
~ 1,060,0003000 yen
~ 1,080,0003050 yen
~ 1,100,0003100 yen
~ 1,120,0003150 yen
~ 1,140,0003200 yen
~ 1,160,0003250 yen
~ 1,180,0003300 yen
~ 1,200,0003350 yen
~ 1,220,0003400 yen
~ 1,240,0003450 yen
~ 1,260,0003500 yen
~ 1,280,0003550 yen
~ 1,300,0003600 yen
~ 1,320,0003650 yen
~ 1,340,0003700 yen
~ 1,360,0003750 yen
~ 1,380,0003800 yen
~ 1,400,0003850 yen
~ 1,420,0003900 yen
~ 1,440,0003950 yen
~ 1,460,0004000 yen
~ 1,480,0004050 yen
~ 1,500,0004100 yen
~ 1,520,0004150 yen
~ 1,540,0004200 yen
~ 1,560,0004250 yen
~ 1,580,0004300 yen
~ 1,600,0004350 yen
~ 1,620,0004400 yen
~ 1,640,0004450 yen
~ 1,660,0004500 yen
~ 1,680,0004550 yen
~ 1,700,0004600 yen
~ 1,720,0004650 yen
~ 1,740,0004700 yen
~ 1,760,0004750 yen
~ 1,780,0004800 yen
~ 1,800,0004850 yen
~ 1,820,0004900 yen
~ 1,840,0004950 yen
~ 1,860,0005000 yen
~ 1,880,0005050 yen
~ 1,900,0005100 yen
~ 1,920,0005150 yen
~ 1,940,0005200 yen
~ 1,960,0005250 yen
~ 1,980,0005300 yen

Insurance availability varies depending on country, order content, and shipping method. Coverage, terms, and limitations are subject to change. Please contact your local post office for details of insurance limits.

EMS

Insurance is provided for EMS shipping for orders up to the value of 20,000 yen at no extra fee.
Additional coverage is available up to 2,000,000 yen.

EMS Insurance Fee
Order ValueSurcharge
~ 20,0000 yen
~ 40,00050 yen
~ 60,000100 yen
~ 80,000150 yen
~ 100,000200 yen
~ 120,000250 yen
~ 140,000300 yen
~ 160,000350 yen
~ 180,000400 yen
~ 200,000450 yen
~ 220,000500 yen
~ 240,000550 yen
~ 260,000600 yen
~ 280,000650 yen
~ 300,000700 yen
~ 320,000750 yen
~ 340,000800 yen
~ 360,000850 yen
~ 380,000900 yen
~ 400,000950 yen
~ 420,0001000 yen
~ 440,0001050 yen
~ 460,0001100 yen
~ 480,0001150 yen
~ 500,0001200 yen
~ 520,0001250 yen
~ 540,0001300 yen
~ 560,0001350 yen
~ 580,0001400 yen
~ 600,0001450 yen
~ 620,0001500 yen
~ 640,0001550 yen
~ 660,0001600 yen
~ 680,0001650 yen
~ 700,0001700 yen
~ 720,0001750 yen
~ 740,0001800 yen
~ 760,0001850 yen
~ 780,0001900 yen
~ 800,0001950 yen
~ 820,0002000 yen
~ 840,0002050 yen
~ 860,0002100 yen
~ 880,0002150 yen
~ 900,0002200 yen
~ 920,0002250 yen
~ 940,0002300 yen
~ 960,0002350 yen
~ 980,0002400 yen
~ 1,000,0002450 yen
~ 1,020,0002500 yen
~ 1,040,0002550 yen
~ 1,060,0002600 yen
~ 1,080,0002650 yen
~ 1,100,0002700 yen
~ 1,120,0002750 yen
~ 1,140,0002800 yen
~ 1,160,0002850 yen
~ 1,180,0002900 yen
~ 1,200,0002950 yen
~ 1,220,0003000 yen
~ 1,240,0003050 yen
~ 1,260,0003100 yen
~ 1,280,0003150 yen
~ 1,300,0003200 yen
~ 1,320,0003250 yen
~ 1,340,0003300 yen
~ 1,360,0003350 yen
~ 1,380,0003400 yen
~ 1,400,0003450 yen
~ 1,420,0003500 yen
~ 1,440,0003550 yen
~ 1,460,0003600 yen
~ 1,480,0003650 yen
~ 1,500,0003700 yen
~ 1,520,0003750 yen
~ 1,540,0003800 yen
~ 1,560,0003850 yen
~ 1,580,0003900 yen
~ 1,600,0003950 yen
~ 1,620,0004000 yen
~ 1,640,0004050 yen
~ 1,660,0004100 yen
~ 1,680,0004150 yen
~ 1,700,0004200 yen
~ 1,720,0004250 yen
~ 1,740,0004300 yen
~ 1,760,0004350 yen
~ 1,780,0004400 yen
~ 1,800,0004450 yen
~ 1,820,0004500 yen
~ 1,840,0004550 yen
~ 1,860,0004600 yen
~ 1,880,0004650 yen
~ 1,900,0004700 yen
~ 1,920,0004750 yen
~ 1,940,0004800 yen
~ 1,960,0004850 yen
~ 1,980,0004900 yen
~ 2,000,0004950 yen

Insurance availability varies depending on country, order content, and shipping method. Coverage, terms, and limitations are subject to change. Please contact your local post office for details of insurance limits.

DHL

Your package will not be insured unless additional insurance is purchased.
Insurance is available for orders up to the value of 200,000 yen at a cost of 2,500 yen.
For more valuable shipments, additional coverage is available for 1.2% of the order's declared value.

Insurance coverage is limited to the lowest of the following;
● The actual amount of the loss or damage.
● The actual value of the contents.

Please be aware that undervalued packages will not be insured in any case.

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