Shipping Insurance

Please be aware that Mandarake is not responsible for any damage or loss of uninsured shipments or undervalued packages.
We recommend our customers to apply financial protection to their packages against physical damages or loss.
If you wish to insure your items please write in the comment section of the order form when you place an order.
Insurance availability as well as the amount you can claim varies depending on country, order content, and shipping method.
Coverage, terms, and limitations are subject to change.

DHL

Your package will not be insured unless additional insurance is purchased.
Insurance is available for orders up to the value of 200,000 yen at a cost of 2,500 yen.
For more valuable shipments, additional coverage is available for 1.2% of the order's declared value.
For example, a shipment with a 500,000 value would cost 6,000 yen to insure.
(500,000 * 0.012 = 6,000)

Insurance coverage is limited to the lowest of the following:
● The actual amount of the loss or damage.
● The actual value of the contents.

Please be aware that undervalued packages will not be insured in any case.

EMS

Insurance is provided for EMS shipping for orders up to the value of 20,000 yen with no extra fee.
Additional coverage is available up to the value of 2,000,000 yen for an additional surcharge.

EMS Insurance Fee

Order Value	Surcharge
～ 20,000	0 yen
～ 40,000	50 yen
～ 60,000	100 yen
～ 80,000	150 yen
～ 100,000	200 yen
～ 120,000	250 yen
～ 140,000	300 yen
～ 160,000	350 yen
～ 180,000	400 yen
～ 200,000	450 yen
～ 220,000	500 yen
～ 240,000	550 yen
～ 260,000	600 yen
～ 280,000	650 yen
～ 300,000	700 yen
～ 320,000	750 yen
～ 340,000	800 yen
～ 360,000	850 yen
～ 380,000	900 yen
～ 400,000	950 yen
～ 420,000	1000 yen
～ 440,000	1050 yen
～ 460,000	1100 yen
～ 480,000	1150 yen
～ 500,000	1200 yen
～ 520,000	1250 yen
～ 540,000	1300 yen
～ 560,000	1350 yen
～ 580,000	1400 yen
～ 600,000	1450 yen
～ 620,000	1500 yen
～ 640,000	1550 yen
～ 660,000	1600 yen
～ 680,000	1650 yen
～ 700,000	1700 yen
～ 720,000	1750 yen
～ 740,000	1800 yen
～ 760,000	1850 yen
～ 780,000	1900 yen
～ 800,000	1950 yen
～ 820,000	2000 yen
～ 840,000	2050 yen
～ 860,000	2100 yen
～ 880,000	2150 yen
～ 900,000	2200 yen
～ 920,000	2250 yen
～ 940,000	2300 yen
～ 960,000	2350 yen
～ 980,000	2400 yen
～ 1,000,000	2450 yen
～ 1,020,000	2500 yen
～ 1,040,000	2550 yen
～ 1,060,000	2600 yen
～ 1,080,000	2650 yen
～ 1,100,000	2700 yen
～ 1,120,000	2750 yen
～ 1,140,000	2800 yen
～ 1,160,000	2850 yen
～ 1,180,000	2900 yen
～ 1,200,000	2950 yen
～ 1,220,000	3000 yen
～ 1,240,000	3050 yen
～ 1,260,000	3100 yen
～ 1,280,000	3150 yen
～ 1,300,000	3200 yen
～ 1,320,000	3250 yen
～ 1,340,000	3300 yen
～ 1,360,000	3350 yen
～ 1,380,000	3400 yen
～ 1,400,000	3450 yen
～ 1,420,000	3500 yen
～ 1,440,000	3550 yen
～ 1,460,000	3600 yen
～ 1,480,000	3650 yen
～ 1,500,000	3700 yen
～ 1,520,000	3750 yen
～ 1,540,000	3800 yen
～ 1,560,000	3850 yen
～ 1,580,000	3900 yen
～ 1,600,000	3950 yen
～ 1,620,000	4000 yen
～ 1,640,000	4050 yen
～ 1,660,000	4100 yen
～ 1,680,000	4150 yen
～ 1,700,000	4200 yen
～ 1,720,000	4250 yen
～ 1,740,000	4300 yen
～ 1,760,000	4350 yen
～ 1,780,000	4400 yen
～ 1,800,000	4450 yen
～ 1,820,000	4500 yen
～ 1,840,000	4550 yen
～ 1,860,000	4600 yen
～ 1,880,000	4650 yen
～ 1,900,000	4700 yen
～ 1,920,000	4750 yen
～ 1,940,000	4800 yen
～ 1,960,000	4850 yen
～ 1,980,000	4900 yen
～ 2,000,000	4950 yen

SAL / Air Small Packet

Small Packet covers damage or the loss of your package up to a maximum of 6,000 yen.
No additional coverage is available.
If the value of your goods exceeds this amount, we recommend EMS or DHL for its reliability, security and fast service.

SAL / Air Postal Parcel

Insurance is available for orders up to the value of 20,000 yen at a cost of 400 yen.
Additional coverage is available based on the item's declared value. The maximum amount varies depending on the country, though this will never exceed 2,000,000 yen.
Please be aware that the amount you can claim will vary depending on your country. Please contact your post office for more information.

SAL PP Insurance Fee

Order Value	Surcharge
～ 20,000	400 yen
～ 40,000	450 yen
～ 60,000	500 yen
～ 80,000	550 yen
～ 100,000	600 yen
～ 120,000	650 yen
～ 140,000	700 yen
～ 160,000	750 yen
～ 180,000	800 yen
～ 200,000	850 yen
～ 220,000	900 yen
～ 240,000	950 yen
～ 260,000	1000 yen
～ 280,000	1050 yen
～ 300,000	1100 yen
～ 320,000	1150 yen
～ 340,000	1200 yen
～ 360,000	1250 yen
～ 380,000	1300 yen
～ 400,000	1350 yen
～ 420,000	1400 yen
～ 440,000	1450 yen
～ 460,000	1500 yen
～ 480,000	1550 yen
～ 500,000	1600 yen
～ 520,000	1650 yen
～ 540,000	1700 yen
～ 560,000	1750 yen
～ 580,000	1800 yen
～ 600,000	1850 yen
～ 620,000	1900 yen
～ 640,000	1950 yen
～ 660,000	2000 yen
～ 680,000	2050 yen
～ 700,000	2100 yen
～ 720,000	2150 yen
～ 740,000	2200 yen
～ 760,000	2250 yen
～ 780,000	2300 yen
～ 800,000	2350 yen
～ 820,000	2400 yen
～ 840,000	2450 yen
～ 860,000	2500 yen
～ 880,000	2550 yen
～ 900,000	2600 yen
～ 920,000	2650 yen
～ 940,000	2700 yen
～ 960,000	2750 yen
～ 980,000	2800 yen
～ 1,000,000	2850 yen
～ 1,020,000	2900 yen
～ 1,040,000	2950 yen
～ 1,060,000	3000 yen
～ 1,080,000	3050 yen
～ 1,100,000	3100 yen
～ 1,120,000	3150 yen
～ 1,140,000	3200 yen
～ 1,160,000	3250 yen
～ 1,180,000	3300 yen
～ 1,200,000	3350 yen
～ 1,220,000	3400 yen
～ 1,240,000	3450 yen
～ 1,260,000	3500 yen
～ 1,280,000	3550 yen
～ 1,300,000	3600 yen
～ 1,320,000	3650 yen
～ 1,340,000	3700 yen
～ 1,360,000	3750 yen
～ 1,380,000	3800 yen
～ 1,400,000	3850 yen
～ 1,420,000	3900 yen
～ 1,440,000	3950 yen
～ 1,460,000	4000 yen
～ 1,480,000	4050 yen
～ 1,500,000	4100 yen
～ 1,520,000	4150 yen
～ 1,540,000	4200 yen
～ 1,560,000	4250 yen
～ 1,580,000	4300 yen
～ 1,600,000	4350 yen
～ 1,620,000	4400 yen
～ 1,640,000	4450 yen
～ 1,660,000	4500 yen
～ 1,680,000	4550 yen
～ 1,700,000	4600 yen
～ 1,720,000	4650 yen
～ 1,740,000	4700 yen
～ 1,760,000	4750 yen
～ 1,780,000	4800 yen
～ 1,800,000	4850 yen
～ 1,820,000	4900 yen
～ 1,840,000	4950 yen
～ 1,860,000	5000 yen
～ 1,880,000	5050 yen
～ 1,900,000	5100 yen
～ 1,920,000	5150 yen
～ 1,940,000	5200 yen
～ 1,960,000	5250 yen
～ 1,980,000	5300 yen
～ 2,000,000	5350 yen