Resetting Your Password
If you do not remember your password and need to reset it, click click here to launch the password reset process.
Fill in your email address, or user ID if you have one. Remember that this is case-sensitive so if you used UPPERCASE letters when you registered, be sure to use them again here.
(If you have more than one account registered to the same email address, you will need to enter your user ID)
When you click on the box to confirm that you are a real person and not a robot, you may have to complete an image recognition verification.
To clear the verification simply follow the prompts. In the example below we had to click all of the images that contain cars.
Once the verification is clear, you'll see a green tick. Click 'Submit' to continue.
You will be sent an email with a unique link to reset your password. Click this link to continue.
If you did not receive an email, be sure to check your spam folder and ensure that your mailbox can receive emails from the mandarake.co.jp domain.
Enter your new password twice.
That's it, your password has been reset! You should be able to use your new password to log into your Mandarake account.
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Mandarake Auctions
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- After the Auction (영어)
- Auction Item Descriptions (영어)
- Auction FAQ (영어)
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Compras Online
- Como comprar en Mandarake Online
- My Page para compras online
- Preguntas Frecuentes
- Pedidos por anticipado o Pre-order
Subastas
- Sobre las Subastas
- Como participar
- My Page para subastas
- Sobre las subastas AUSENTES
- Confirmando el Resultado de una Subasta
- Auction Item Descriptions (Inglés)
- Auction FAQ (Inglés)