Take the items you wish to buy to the cashier.
Pay the full price, including the 10% sales tax.
When you have finished shopping at Mandarake, please proceed to the Service Counter on the 4th floor (open until 19:30).
Please present your passport, sales receipts and items to the Tax-Free Counter staff and they will fill out a tax-free record to go in your passport.
Please check the document to make sure the details are correct.
You will receive your tax refund in cash after signing the document.
The process will take about 5 minutes, though it may take longer if you have made large purchases.