Auction Help - How to Join

How to Join

How to Join the Everyday Auction & Urban Mines Auction

Step 1: Registration
Before getting started, you first need to register your user ID and password.
Click here for the "Registration" page.
If you need help registering your account, you can find a step by step guide here.
* Please use only standard English letters and numbers for registration. Our system will not acknowledge any markings that are not part of the alphabet and your registration may not go through.

Step 2: Authorization
Once you have an account, you will need to complete our authorization process before you can bid. You need to either process your credit card information or PayPal account, this will only need to be done once.
● This process is for authentication purposes only. No charges will be made to your account and no information will be stored or shared.

Step 3: Bidding
Once you have completed the authorization process, you will be able to bid on the Everyday Auction and Urban Mines auctions.

How to Join the Big Web Auction

Step 1: Registration & Authorization
Just like the Everyday Auction and Urban Mines above, the first step is to register a user ID and password.
If you do not have a Mandarake account please click here to register.
You will also need to complete the authorization process as mentioned above in step 2.

Step 2: Paying the Participation Fee
Those who wish to bid on items in our Big Web Auction must first pay a participation fee. You can pay by the following methods:
● Purchase the latest MANDARAKE ZENBU Catalog (there is no participation fee for customers who purchase the catalog)
● Purchase a subscription to the MANDARAKE ZENBU Catalog (there is no participation fee for customers who have a valid catalog subscription)
● Single online payment (customers in Japan) - 1000 yen
● Single online payment (customers abroad) - $5

To pay for the participation fee by a single payment, please log in and access the My Page area. Click on the"Authentication" tab and choose the "Participate Big Web Auction" button.

Step 3: Bidding
Once your account has been activated for the Big Web Auction, you'll be able to bid on the items when the auctions go live.
You can also place pre-bids on items in case you cannot watch the live auction once it starts.
Items won in the Big Web Auction also incur a 10% handling charge (winning bid x 10%), so please take note of this when deciding how much to bid.

Mandarake ZENBU Catalog - Latest Issue

You can purchase a copy of the catalog online or at any Mandarake store.
If you purchase your catalog in store, please fill in the registration card and send it back to us.
Your user ID and password will be generated automatically and sent to you via email.
● Mandarake ZENBU Catalog

Mandarake ZENBU Catalog - Annual Subscription

You can buy a subscription at any Mandarake Store or online.
If you purchase your catalog in store, please fill in the registration card and send it back to us.
Your user ID and password will be generated automatically and sent to you via email.
The latest catalog will be sent to your home for 1 year (shipping fee not included).
● Mandarake ZENBU Catalog

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